Terms of service
Welcome to Next Day Bestie!
Here are the terms and conditions that govern your use of our website and your purchase of our products.
Section 1: Use of the Website
- Permitted Use: You may use the website for personal, non-commercial purposes.
- Prohibited Activities: You may not steal our content, hack the website, or engage in any other unauthorised activities.
Section 2: Website Functioning
- Website Uptime: We strive to maintain a high level of website uptime, but we cannot guarantee uninterrupted service.
Section 3: Membership
- Account Creation: To access certain features, you'll need to create an account.
- Account Information: Please provide accurate and up-to-date information when creating your account.
- Account Suspension: We may suspend your account if you provide false or misleading information.
Section 4: Orders
- Order Placement: When you place an order, you're offering to buy a product at the listed price.
- Order Cancellation: We reserve the right to cancel orders for various reasons, including pricing errors, fraud suspicions, or stock issues.
- Price Changes: Prices and availability are subject to change.
- Stock Issues: We'll do our best to keep you updated on any stock issues and offer alternative solutions.
Section 5: Intellectual Property
- Ownership: The website's content (images, designs, data, etc.) belongs to us.
- Prohibited Use: You may not reproduce, distribute, or modify our content without our permission.
Section 6: Privacy
- Information Collection: See our Privacy Policy for details on how we collect and use your information.
Section 7: Pricing Mistakes
- Pricing Errors: We strive to avoid pricing errors, but they may occur. If there's a price difference between our website and printed materials, the website price takes precedence.
Section 8: Content Accuracy
- Product Information: We strive for accurate product descriptions and information, but sometimes things change.
Section 9: External Links
- Third-Party Websites: We may link to other websites. Once you click away, we can't be responsible for your experience on those sites.
Section 10: Third-Party Information
- Product Information: Product information comes from the manufacturers or suppliers. We're not responsible for the accuracy of this information.
Section 11: Consumer Guarantees
- Your Rights: Australian Consumer Law protects you. If the product you receive is faulty or damaged, we'll offer a replacement, repair, or refund.
Section 12: Change of Mind
- Returns: You can return unopened products within 30 days for an exchange or store credit. However, we can't offer refunds for change-of-mind purchases.
Section 13: Our Liability
- Limited Liability: Our liability is limited to the cost of replacing or repairing faulty products. (Unless the law says otherwise)
Section 14: Indemnification
- Your Responsibility: You're responsible for your actions while using the website. If you cause us problems, you'll need to fix them.
Section 15: Discount Codes
- Discount Code Terms: Discount codes may have restrictions or limitations. We can change or cancel them without notice.
Section 16: Delivery
- Delivery Delays: We aim for timely delivery, but delays can happen. We can't be held responsible for these delays or any inaccuracies in estimated delivery times.
- Delivery Locations: We may not deliver to certain locations.
Section 17: Governing Law
- Australian Law: These terms are governed by Australian Law. Any legal disputes will be settled in a New South Wales court.
Need Help?
- Contact Us: If you have questions, please contact our customer service team.
Remember:
- Headings: Headings are for reference only and don't change the meaning of these terms.
Definitions:
- Product: The goods or services we offer on the website.
In simpler terms:
We want you to have a great experience using our website and purchasing our products. We've outlined the terms and conditions that govern your relationship with us. Please read them carefully and let us know if you have any questions.